Parties
These terms and conditions are made between
Buzz Holidays and whosoever shall use this
website (“the Client”).
Use of Site
The Client may only use the website to make
legitimate enquiries or bookings and hereby
undertakes not to make any speculative, false
or fraudulent booking or any booking in
anticipation of demand. The Client also
undertakes to provide correct and accurate
e-mail, postal and/or other contact details to
Buzz Holidays and acknowledges that Buzz
Holidays may use these details to contact the
Client in the event that this should prove
necessary.
Making a Booking
A legally binding booking shall only exist
when the required details are inputted on the
relevant web-page or e-mail by the Client and when
the booking is confirmed by the Client written
or verbally or clicking the “Confirm & Pay” button on
the appropriate web-page. The Client
acknowledges that he/she understands that by
sending written fax or e-mail or on the said
“Confirm & Pay” button, he/she is authorizing
Buzz Holidays to make the booking
and to debit his/her credit card in the manner
indicated on the website. A booking may not be
made less than two days prior to the date that
the Client will be arriving at the
accommodation booked.
Vouchers
Once the Client has paid the deposit by credit
card or cheque or clicked the "Confirm
& Pay" button as above, the Client
must print an electronic confirmation or
confirmation letter or e-mail showing
the details of the booking. This confirmation
forms the basis of the contract for the
booking. THE CLIENT ACKNOWLEDGES THAT IT IS
HIS/HER RESPONSIBILITY TO PRINT AND CHECK THE
CONFIRMATION AND ENSURE THAT ALL OF THE
DETAILS CONTAINED IN IT ARE CORRECT AS
ACCOMMODATION CAN ONLY BE PROVIDED IN
ACCORDANCE WITH THE DETAILS OUTLINED IN THE
CONFIRMATION. WHERE THE DETAILS ON THE
CONFIRMATION ARE NOT CORRECT, THE CLIENT
SHOULD CONTACT Buzz Holidays AT info@buzzytravel.com
SO THAT THE DETAILS CAN BE CORRECTED. THE
CONFIRMATION HOTEL VOUCHER MUST BE PRESENTED
AT THE HOTEL RESERVATION DESK ON ARRIVAL AT
THE DESIGNATED HOTEL AS PROOF OF BOOKING AND
PRE-PAYMENT.
Prices and Payment
The price for the services provided by Buzz
Holidays is as specified on the booking form.
Payment must be made in full by credit card at
time of booking. Prices quoted are (unless
otherwise specified) to cover room, breakfast,
local services and taxes. Buzz Holidays
endeavors at all times to charge discounted
prices. Where the Client should see a
published room rate which is lower than the
price paid to Buzz Holidays for the room
booked and is unhappy with the same, they
should check, prior to making a complaint to
Buzz Holidays, whether the published room rate
relates to room only or room, breakfast, local
services and taxes as per the Client’s
booking with Buzz Holidays. Furthermore during
trade fairs or other festivals, hotels often
impose supplements or do not give their usual
reductions so that the price paid by the
Client may be higher than the hotel’s
published rate. The Client acknowledges
that Buzz Holidays do not have any
control over this.
Responsibility
By using the site, the Client confirms that
he/she is able and willing to meet any
liability incurred as a result thereof. THE
CLIENT ACKNOWLEDGES THAT ANY BOOKING MADE ON
THIS WEB SITE IS NON REFUNDABLE, NON
TRANSFERABLE AND MAY NOT BE AMENDED ONCE
CONFIRMED.
Star Ratings and quality of Accommodation
The Client acknowledges that star ratings may
vary in quality from country to country and
cannot be relied on to identify the quality of
the accommodation. The Client acknowledges
that the star rating is merely a general
outline and may not apply in each case.
Similarly, the Client acknowledges that the
type of rooms provided by a hotel (i.e.
single, double, twin) may also vary from
country to country. It is the responsibility
of the Client to check the type of the
accommodation and services provided by each
hotel. Details of each hotel which may be
booked via this website are outlined in this
website.
Accuracy of Information
Buzz Holidays and its suppliers have taken
reasonable care to ensure that the content of
the website including all hotel information
and listings are accurate. The hotel
information and listings are compiled from
information provided by the hotels that are
listed. Buzz Holidays publishes such
information in good faith. THE CLIENT
ACKNOWLEDGES AND ACCEPTS THAT Buzz
Holidays CANNOT BE HELD RESPONSIBLE FOR ANY
INACCURACIES IN SUCH INFORMATION, NOR CAN
LIABILITY BE ACCEPTED FOR CHANGES TO
FACILITIES WHICH ARE NOT NOTIFIED TO
Buzz Holidays BY THE HOTEL IN QUESTION. THE
CLIENT ALSO ACKNOWLEDGES THAT:- (I) WHILE Buzz
Holidays ENDEAVORS TO KEEP ACCURATE AND
UP-TO-DATE ALL INFORMATION CONTAINED ON THIS
WEBSITE, Buzz Holidays CANNOT BE
RESPONSIBLE FOR ERRORS, OMISSIONS OR
MISLEADING INFORMATION CONTAINED IN THE HOTEL
LISTINGS OR INFORMATION. (II) THE HOTEL
LISTINGS OR INFORMATION MAY INCLUDE ERRORS.
Unavailability
In the event of a confirmed booking becoming
unavailable, Buzz Holidays will endeavor
to offer an alternative hotel of the
same or a higher standard in the same
location, or offer a full refund if preferred.
Buzz Holidays will also endeavor to contact
the Client prior to departure and advise them
of this unavailability. However, the Client
acknowledges that this will not always be
possible. Where it is not possible to contact
the Client prior to departure, Buzz Holidays
will endeavor to ensure that the relevant
Hotel looks after any change of accommodation
as quickly and efficiently as possible.
Complaints
Any complaint regarding the Hotel should be
notified to the Hotel Reception desk or to the
relevant Hotel Representative during the
Client’s stay at the hotel and the hotel
management must be given adequate opportunity
to rectify the situation from the outset.
Where any such compliant is not rectified by
the hotel in question to the Client’s
satisfaction, a further complaint should be
made in writing to Buzz Holidays not later
than seven days after termination of hotel
stay. Where possible, the written complaint to
Buzz Holidays should be supported by
photographs or other written/visible proof of
the complaint.
Warranties, Representations, Conditions and
Terms
ALL TERMS, REPRESENTATIONS, CONDITIONS AND
WARRANTIES (WHETHER IMPLIED OR MADE EXPRESSLY)
RELATING TO THE SITE AND ANY CONNECTED
SERVICES TO THE EXTENT PERMITTED BY ANY
APPLICABLE LAW AND THE BRITISH COURTS ARE
HEREBY EXCLUDED.
Use of Client’s Contact Information
The Client agrees and consents that Buzz
Holidays may use the Client’s contact
information (i.e. the Client’s, e-mail,
postal address and/or other contact details)
in order to contact the Client in the event of
a problem with the booking.
Indemnity
THE CLIENT AGREES TO INDEMNIFY AND HOLD
HARMLESS Buzz Holidays FROM AND AGAINST
ANY LIABILITY, DAMAGE OR LOSS INCLUDING LEGAL
FEES AND EXPENSES THAT Buzz Holidays
INCURS OR SUFFERS AS A RESULT OF ANY ACTION,
INACTION OR OMISSION BY THE CLIENT.
Consequential Loss
UNDER NO CONDITIONS AND IN NO EVENT
SHALL Buzz Holidays OR ITS SUPPLIERS BE
LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL
DAMAGES OR LOSSES, HOWEVER ARISING,
(INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR
BREACH OF THESE TERMS AND CONDITIONS OR
OTHERWISE) OR FOR ANY LOSS OF DATA, PROFIT,
REVENUE OR BUSINESS, HOWSOEVER CAUSED EVEN IF
THAT LOSS OR DAMAGE WAS FORESEEABLE BY, OR THE
POSSIBILITY OF IT WAS BROUGHT TO THE ATTENTION
OF Buzz Holidays .
Limitation of Liability
NOTWITHSTANDING THE FOREGOING, Buzz
Holidays LIABILITY TO THE CLIENT AND/OR ANY
THIRD PARTIES ARE IN ANY AND ALL CIRCUMSTANCES
LIMITED TO THE LESSER OF EITHER:-
(A) THE AMOUNT PAID BY THE CLIENT OF THE
BOOKING;
OR
(B) £100.
WHICHEVER IS THE LESSER.
Assignment
The Client may not assign, convey,
sub-contract or delegate any rights, duties or
obligations hereunder except with the written
consent of .Buzz
Holidays
Intellectual Property
The Client acknowledges that all copyright,
trademarks and other intellectual property
rights in and relating to this website and to
the Hotel System Services are solely owned by
or licensed to Buzz
Holidays. The
content or data found on the website may not
be reproduced, sold, transferred or modified
without the prior written consent of Buzz
Holidays. Neither
may the Client modify, duplicate, display,
copy, reproduce, license, publish, transfer or
sell any information, software, products or
services obtained from the website without the
prior written consent of Buzz
Holidays. The
Client further acknowledges that he/she must
not use any of these intellectual property
rights, or the Buzz
Holidays Services,
except to the extent necessary to make a
booking in the manner anticipated by these
terms and conditions.
System Integrity
The usage of any device, routine or software
which inhibits or interferes with the running
of the Buzz
Holidays website
or any booking concluded upon it is
prohibited. Any action which creates a load on
the Buzz Holidays website or
infrastructure which may be considered
unreasonable or disproportionate is
prohibited.
No Guarantee of Continuous Access to Buzz
Holidays Website
Buzz
Holidays do not
guarantee continuous access without
interruption to its website, nor do Buzz
Holidays guarantee
secure access to its services. The performance
of the Buzz
Holidays website
may be interfered with by many factors outside
our control.
Amendment to These Terms and Conditions
Buzz
Holidays reserve
the right to amend these Terms and Conditions
at any time. Updates will be effective 5 days
after they are posted on the Buzz
Holidays
website.
This Agreement cannot otherwise be altered
without prior consultation with Buzz
Holidays.
Severability
These terms shall be deemed severable. In the
event that any provision is determined to be
unenforceable or invalid, such provision shall
nonetheless be enforced to the fullest extent
permitted by applicable law and such
determination shall not effect the validity
and enforceability of any other remaining
provisions.
Headings
The headings used in these Terms and
Conditions are included for convenience only
and shall not define, extend, limit or
otherwise affect these Terms and Conditions.
Force Majeure
If as a consequence of Force Majeure, Buzz
Holidays is
obliged to curtail, alter or cancel a booking,
the Client shall not be entitled to claim
compensation for any loss arising as a
consequence of the said curtailment,
alteration or cancellation. The term “Force
Majeure” includes but is not limited to acts
of God, natural disaster, fire and any other
destruction of any accommodation booked,
riots, acts of war or civil commotion,
exercise of legislative, municipal, military
or other authority, strikes, industrial action
or any other reason beyond the control of Buzz
Holidays.
Entire Agreement
These terms contain the entire agreement
between Buzz
Holidays and the
Client and supersedes any prior understandings
or agreements (whether oral or written)
regarding the subject matter and may not be
amended or modified unless expressly agreed
by Buzz
Holidays in
writing.
Governing Law
These Terms and Conditions are subject to
British Law and to the exclusive jurisdiction
of the Courts of England. |
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